Duncan Horsfall, Author at Cxceed https://www.cxceed.com/author/duncanh/ Customer Experience, Improved. Fri, 30 Jul 2021 07:44:45 +0000 en hourly 1 https://wordpress.org/?v=6.9.1 https://www.cxceed.com/wp-content/uploads/2019/02/favicon-150x150.png Duncan Horsfall, Author at Cxceed https://www.cxceed.com/author/duncanh/ 32 32 How Has Technology Changed Customer Service? https://www.cxceed.com/how-has-technology-changed-customer-service/ https://www.cxceed.com/how-has-technology-changed-customer-service/#respond Mon, 29 Jun 2020 07:54:00 +0000 https://www.cxceed.com/?p=15548 The post How Has Technology Changed Customer Service? appeared first on Cxceed.

]]> https://www.cxceed.com/how-has-technology-changed-customer-service/feed/ 0 What is Next for Businesses in This Lockdown World? https://www.cxceed.com/what-is-next-for-businesses-in-this-lockdown-world/ https://www.cxceed.com/what-is-next-for-businesses-in-this-lockdown-world/#respond Fri, 15 May 2020 12:58:00 +0000 https://www.cxceed.com/?p=13667 The post What is Next for Businesses in This Lockdown World? appeared first on Cxceed.

]]> https://www.cxceed.com/what-is-next-for-businesses-in-this-lockdown-world/feed/ 0 Quora Answer: Is Your Business Prepared for Coronavirus? https://www.cxceed.com/is-your-business-prepared-for-coronavirus/ https://www.cxceed.com/is-your-business-prepared-for-coronavirus/#comments Wed, 04 Mar 2020 15:00:52 +0000 https://www.cxceed.com/?p=10372 The post Quora Answer: Is Your Business Prepared for Coronavirus? appeared first on Cxceed.

]]> https://www.cxceed.com/is-your-business-prepared-for-coronavirus/feed/ 2 Are Our Devices Listening To Everything We Say? https://www.cxceed.com/are-our-devices-listening-to-everything-we-say/ https://www.cxceed.com/are-our-devices-listening-to-everything-we-say/#comments Thu, 27 Feb 2020 10:30:00 +0000 https://www.cxceed.com/?p=10177 The post Are Our Devices Listening To Everything We Say? appeared first on Cxceed.

]]> https://www.cxceed.com/are-our-devices-listening-to-everything-we-say/feed/ 1 How to Deal with Sales Rejection https://www.cxceed.com/how-to-deal-with-sales-rejection/ https://www.cxceed.com/how-to-deal-with-sales-rejection/#respond Tue, 21 Jan 2020 10:30:04 +0000 https://www.cxceed.com/?p=9419 The post How to Deal with Sales Rejection appeared first on Cxceed.

]]> https://www.cxceed.com/how-to-deal-with-sales-rejection/feed/ 0 Software Quality Assurance. Why Invest? https://www.cxceed.com/software-quality-assurance-why-invest/ https://www.cxceed.com/software-quality-assurance-why-invest/#respond Thu, 24 Oct 2019 10:30:51 +0000 https://www.cxceed.com/?p=3074 The post Software Quality Assurance. Why Invest? appeared first on Cxceed.

]]> https://www.cxceed.com/software-quality-assurance-why-invest/feed/ 0 The Importance of Having a Customer Focus https://www.cxceed.com/the-importance-of-customer-focus/ https://www.cxceed.com/the-importance-of-customer-focus/#comments Thu, 12 Sep 2019 10:30:03 +0000 https://www.cxceed.com/?p=3483 Every successful organization has core beliefs that involve customer focus. Here are the essential must-knows on implementing a customer-focused company!

The post The Importance of Having a Customer Focus appeared first on Cxceed.

]]> https://www.cxceed.com/the-importance-of-customer-focus/feed/ 1 What Is The Future Of Email? https://www.cxceed.com/what-is-the-future-of-email/ https://www.cxceed.com/what-is-the-future-of-email/#respond Tue, 10 Sep 2019 12:53:19 +0000 https://www.cxceed.com/?p=3450 The post What Is The Future Of Email? appeared first on Cxceed.

]]> https://www.cxceed.com/what-is-the-future-of-email/feed/ 0 The Customer Experience Provided by Budget Airlines https://www.cxceed.com/the-customer-experience-provided-by-budget-airlines/ https://www.cxceed.com/the-customer-experience-provided-by-budget-airlines/#respond Thu, 01 Aug 2019 13:00:17 +0000 https://www.cxceed.com/?p=2660 We took a look at four of the most popular budget airlines, to see which offered the best customer experience.

The post The Customer Experience Provided by Budget Airlines appeared first on Cxceed.

]]> https://www.cxceed.com/the-customer-experience-provided-by-budget-airlines/feed/ 0