Email Feedback

Discover what your recipients think about the emails you're sending them, to help improve future communications and the customer experience you deliver.



Emails have quickly become the main way for businesses communicate with customers it terms of customer service, marketing, as well as getting in contact with potential customers. As such a valuable means of communication, it's important you're able to make every email the best it can possibly be, which can only be done by collecting customer feedback.

With Cxceed's Email Feedback feature, you can do exactly this as you automatically send out feedback requests alongside any email.

How Does It Work?

Collecting customer feedback regarding the emails you send out couldn't be easier!
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1. Create Your Questions

Sign in to Cxceed and adjust the questions you want to ask your email recipients.

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2. Paste The Code

Simply copy and paste the link provided into your emails signature.

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3. Collect Email Feedback

Anyone who receives an email with the feedback link will be able to leave their opinion.

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4. Adjust Your Emails

Use the collected feedback to improve the emails and communications you send out!

Want to see how the feedback will appear on your emails?

Get in touch with us and you'll see when we respond!

Start Collecting Your Email Feedback Today!

When you sign up to Cxceed, you get access to email feedback, as well as the ability to collect different types of feedback for other areas of your business, such as phone calls and your website content!

To get started, simply click below, or book a 1-to-1 demo with one of our customer feedback experts to see exactly how it all works.