How Can You Use Cxceed?

Step 1: Benchmark

Send Benchmark Surveys out to find out what customers think of your business. Find out where you are, and set a target score to improve towards.

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Step 2: Engage

Discover your customers opinion on individual conversations by automatically requesting Customer Feedback on individual calls, emails, texts, letters and web chats. 

Step 3: Identify

Using Customer Feedback and AI, Cxceed highlights communications for investigation. Evaluate these communications to identify what needs improvement.

 

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Improve and Repeat

The improvement cycle is never-ending! As small improvements are continued to be made to
your business, they'll add up to make significant differences to the service you provide.

Ready to Commit to a Better Business Today?

Discover how Cxceed can help improve your customer experience, and boost your profit.