Evaluate Any Conversation, Including:

Phone Calls

Evaluate any phone call your staff have with customers that's automatically highlighted for your attention.Read More 

Emails

Evaluate the employee-to-customer emails that require attention.Read More 
Evaluate(2)

Video Calls

Review and evaluate and give feedback on the video calls your staff have with customers.Read More 

Social Media

Evaluate social media content posted by your team to ensure your brand and image stays consistent.Read More 
Evaluate(5)

Live Chat

Evaluate any online chat employees have with your customers.Read More 

Letters

Use this feature to evaluate and give feedback on the letters being sent to customers and clients.Read More 

Demos

Review and evaluate any demo given to current or potential customers.Read More 

SMS Messages

Evaluate manual and automatic SMS messages sent out.Read More