Get feedback on the letters you send from the people whose opinion matters the most - those you send them to!
Even though there are multiple online methods allowing you to send messages to customers or clients, letters are still fantastic way to communicate, allowing for a hard copy to be kept.
With such a widely used method of contact, you need to know what the recipients like and dislike about the letters you send out. Cxceed helps you easily understand what they think about your letters, and what areas they think you could improve on for a better service.
How Does It Work?
Collecting customer feedback regarding the letters you send out couldn't be easier!
1. Create Your Questions
Sign in to Cxceed and adjust the questions you want to ask the recipients of your letters.
2. Paste The QR Code
Simply copy and paste the QR code provided at the end of your letters.
3. Collect Letter Feedback
Anyone who receives a letter with the QR code will be able to leave their thoughts.
4. Make adjustments
Use the collected feedback to improve the letters you send out!
Want to see how the QR code will work on your letters?
Get in touch with us and we'll be happy to show you how it looks!
Start Collecting Your Letter Feedback Today!
When you sign up to Cxceed, you get access to letter feedback, as well as the ability to collect different types of feedback for other areas of your business, such as email or phone calls!
To get started, simply click below, or book a 1-to-1 demo with one of our customer feedback experts to see exactly how it all works.