Pricing
Use for FREE, and Start Improving Your Business
Cxceed is enterprise-ready, to ensure every company reaches its maximum potential, no matter the size. With the free version, you have full access to every feature, just without API integration. There are no added or hidden costs - the price you see is the price you pay.
Free
£0 per user/week
(£0 forever)
★ Our Most Popular Package ★
Premium
Custom
Contact Us
* For companies registered in Great Britain, VAT will be included at checkout step.
Tools
Cxceed gives you access to the following tools, which help you make a real difference to your business!
Agent Tools
Management Tools
Customer Interaction
Reports
Book a Demo
Want to see Cxceed in action and discover how it can help you evaluate, monitor, and improve the customer experience your staff deliver to customers?
Demos can be for as long as you like, and at a time to suit you, our standard hours are Weekdays, 9am - 5pm
, but we are happy to work outside these hours by request.
During the demo, one of our friendly, in-house experts will guide you through the software, and show how you and your company can truly get the most out of it.
You will also have the opportunity to ask any questions you may have, including the best value package for you.
Our Guarantee
We are very confident that Cxceed will help your business achieve the desired results, and we're prepared to put our money where our mouth is! If, at any time, during the first 30 days you are not happy with the service provided, or the result you are getting with Cxceed, then let us know. Any money you have paid to us in the first 30 days will be refunded - that's a promise!
Common Questions
Below are some of the most common questions asked about Cxceed.
What is API Integration?
When you opt for a paid membership, you get access to our API (Application Programming Interface) which allows Cxceed to be integrated with your PBX, CRM and email server. Doing so will automate the whole system, saving you time and money whilst being able to streamline the whole process. An API specifies how the software components should interact with one another via a set of routines, protocols and tools. There are also sample scripts for this integration in order to make the process simpler for you. If you have any questions about the API or its integration, please send us a message. We'll be happy to talk more about it with you.
Is The Free Version Really Free?
Yes! And the best thing is that you can access to EVERY feature from the paid version, apart from API integration.
Can I Add or Reduce the Number of Users I Have?
Of course, if you want to add or reduce the number of users you have, just let us know, and we will make the changes required accordingly.
Can I Keep My Current Cxceed Details When I Upgrade From A Free to Paid Plan?
Yes! Whenever you decide you want to enjoy the ease of API integration, just upgrade your subscription package, and all your details, surveys, feedback, evaluations and any other details will be kept.
Will There Be Help Available When I Set Up Cxceed?
No matter the stage of your customer experience improvement journey, there will always be someone to help you. We will be more than happy to make sure you get all the help you need. If our specialists are unavailable, you can book a time-slot to talk to them which suits you.
I Only Have a Few Employees, Will I Still Get Value From Cxceed?
Yes! Whatever the size of your business, you can improve! It doesn't matter whether you have 5 employees talking to customers, or 500; every conversation matters!
Does Cxceed Have Any Access to Our Personal or Private Information?
No, and we never will. All your data is hidden behind a secret key, that only you have access to, so all your data is safe.
Didn't Find the Answer You Were Looking For?
We have also answered a whole host of other questions related to both Cxceed and other queries surround Quality Assurance Software. Click here to have a read! If you have a question that isn't above, or on the dedicated FAQ page, please feel free to drop us a message!
UK VAT & Worldwide Tax
The B2B VAT rule "services supplied where the customer belongs" applies.
United Kingdom Purchases: VAT will be applied at the standard 20% rate.
Worldwide Purchases: Cxceed is available to businesses worldwide. Unless otherwise agreed, the place of supply is where the purchasing business resides, and the purchasing business is responsible for calculating and paying any VAT due from the purchase of Cxceed services and applying any reverse-charge or any other mechanism required by their respective Governments.